Frequently Asked Questions

Kroxia offers a comprehensive range of digital services including Web Design & Development, E-commerce Solutions, Graphic & Brand Design, Digital Marketing & Growth, Data & Digital Operations, AI Powered Solutions, and Mobile App Development.

Absolutely! We work with businesses of all sizes — from startups and small businesses to established enterprises. Our Starter plan is specifically designed for small businesses getting their first professional website.

Our website packages start from $999 for a basic 5-page site, $2,499 for a professional package with WooCommerce, and $5,999+ for enterprise-level solutions. Custom quotes are available for unique projects.

Yes, we offer flexible payment plans. Standard is 50% upfront and 50% on project delivery. For larger projects, we offer milestone-based payment schedules.

The project price is one-time. However, you'll need to budget for hosting ($10-50/month), domain renewal ($15/year), and optional maintenance plans ($199/month).

Timelines vary by complexity: Starter (2 weeks), Professional (3-4 weeks), Enterprise (4-8 weeks). We always provide a detailed project timeline at kickoff.

Our 5-step process: Discovery → Strategy → Design → Development → Launch. We keep you involved at every stage with regular reviews and checkpoints.

Starter includes 1 revision round, Professional includes unlimited revisions during the design phase, and Enterprise has unlimited revisions throughout the entire project.

Every website we build is fully responsive and tested across 30+ device sizes and browsers. Mobile optimization is our standard, not an add-on.

Yes! We specialize in WordPress with Elementor Pro, which gives you full control to edit your content without any coding knowledge. It's the industry's most popular and supported platform.

Yes! We build with Elementor's visual editor so you can make content changes easily. We also provide a full training session and documentation after launch.

Yes, we set up fully featured WooCommerce stores including payment gateways, shipping, inventory management, and a premium shopping experience.

All plans include email support. Professional and Enterprise plans include priority support with guaranteed response times of 4 hours and 1 hour respectively.

During your support period, we fix any issues at no charge. After the support period, our maintenance plan provides ongoing protection. We also strongly recommend regular backups.

Yes, we offer monthly maintenance plans starting at $199/month that include security monitoring, plugin updates, performance optimization, and content updates.